Ping An Health APP and Good Benefit APP, under the umbrella of Ping An Insurance (Group) Company of China, Ltd., recently announced the official launch of the “Original Drug Zone”. Users can now easily access and purchase the drugs through medical consultations and inquiries on both platforms, leading to an enhanced pharmaceutical service experience.
Leveraging Ping An Health's robust procurement reserves, procurement management capabilities, and extensive merchant network, the platform has introduced 166 original drugs, covering an estimated 92% of online-available original drug varieties in the industry, spanning approximately 70 varieties across 15 departments.
Introducing 166 Original Drugs, Covering 92% of Standard Available Online Varieties
Original drugs, as innovative medicines rigorously tested in clinical trials and validated over the long term, are highly trusted by users for their excellent efficacy and safety. However, access to original drugs has been relatively limited for a long-time, especially after some medications were withdrawn from the Chinese market, making it challenging to fully meet users' needs. The introduction of this “Original Drug Zone” not only satisfies users' demand for high-quality medicines but also provides them with a more diverse range of choices. A representative from Ping An Health stated that, in the future, users will be able to quickly locate the medicines they need through the “Original Drug Zone”, whether for daily use or specialized treatment, and enjoy a one-stop health management service.
Simultaneously, to accommodate the diverse preferences and needs of its users, the “Original Drug Zone” is now available on both the Ping An Health APP and Good Benefit APP. Users can easily locate the right products by following the steps below:
1. Ping An Health APP – Health Pharmacy – “Original Drug Zone”: Users can access the “Original Drug Zone” directly through the Health Pharmacy on the Ping An Health APP and enjoy convenient medication purchases services.
2. Good Benefit APP – “Traditional & Western Medicine Zone” – “Original Drug Zone”: The Good Benefits APP allows users to easily locate and purchase original drugs within the “Original Drug Zone” section of the “Traditional & Western Medicine Zone”.
Focusing on Users, A Convenient and Complete Service Network
Ping An Health prioritized user experience in the design and launch of the “Original Drug Zone”. Doctors select the most suitable original drugs based on each patient's condition during the medical consultation, creating a seamless integration of diagnosis and prescription fulfillment, and ultimately enhancing the effectiveness of healthcare services. Without the need to travel, users can conveniently experience the entire process from online consultation to medication purchase from the comfort of their own homes, simply by using the Ping An Health APP or the Good Benefit APP.
As of 30 June 2024, Ping An Health had established a team of 50,000 in-house doctors and contracted external doctors in 29 specialties, including about 2,900 contracted renowned doctors. During the period, the Company established 23 specialized centers across 8 medical specialties, creating standardized solutions before, during and after medical consultation to ensure refined management throughout the patient journey. Ping An Health continues to enhance its “online, in-store, and home/ company-delivered” service network, provide 24/7 instant consultations online, and refund the price difference for over 300 common medicines if users overpay at home. The Company partners with nearly 4,000 hospitals, achieving 100% coverage of the top 100 national hospitals, as well as 233,000 pharmacies, 104,000 health service providers, and nearly 2,500 health checkup service providers.
According to the Company's spokesperson, Ping An Health is dedicated to providing users with convenient, efficient, and affordable healthcare services. “We leverage technologies like big data and artificial intelligence to precisely analyze user health needs, enabling us to offer more personalized pharmaceutical solutions. Furthermore, we utilize blockchain technology to guarantee the transparency and traceability of the drug supply chain, ensuring users to purchase and use medications with complete confidence. The launch of the ‘Original Drug Zone’ and the introduction of 166 original drugs demonstrate our ongoing innovation in this area.”
